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Book your villa at AZULIK Tulum
All of our rooms accommodate a maximum of 2 people
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FREQUENTLY ASKED
QUESTIONS

FAQ
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AZULIK Tulum

Is there a cancellation policy?

Depending on the type of reservation you have the following information applies: 

  • PROMOTIONAL POLICIES:
    Guarantee Policy: Require a 100% nonrefundable charge on the credit card used for booking.
    Cancel Policy: No change or cancellation is allowed.
    No-show: A 100% penalization.
  • SEMIFLEXIBLE:
    GUARANTEE POLICY: Require a 50% non refundable charge in the credit card used for booking.14 days prior the check-in we charge the other 50% (nonrefundable).
    CANCEL POLICY: Cancelation must be done 14 days before the arrival date to avoid a 100% penalization. The 50% charged at time of booking is nonrefundable.

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