Azulik

How To Get Here?

The fastest and easiest way to reach Tulum from the Cancun airport is with a direct transfer, which we can have arranged for you. The same transfer service is available for your return to the Cancún airport, however we do not book return transfers. This service should be arranged directly with the transfer operator when you are picked up at the airport. Local taxis are often less expensive for the return trip, and a taxi service back to the airport can be arranged the day before your return at the reception of your hotel. The transfer service runs 24 hours. No time is too late!

Please, check Ground Transfers for more information

How do I get to Azulik?

Driving Directions
If you choose to drive from the Cancún airport, take the highway south until you reach the crossroads leading to the Tulum hotel zone, where you will turn left, heading toward the sea. Once the road forks, turn right. We are the third resort, located just 700 m. from the fork in the road. From Cancún it is about 1 hour and 30 min. drive by car.

Riviera Bus
If you prefer a more economical method of traveling south from the airport to Azulik, you can now take a bus to Playa del Carmen directly from the Cancún International Airport! The new Riviera bus line leaves the airport for Playa.

From Playa del Carmen, you can take either a first- or second-class bus to the Tulum pueblo. First class buses are faster than second class ones, as they do not make as many stops along the highway. Alongside the Tulum pueblo bus station you will find a taxi stop, where you can take a cab directly to Azulik (about $3.50 per car, maximum four people per vehicle, about ten minutes).

If you are arriving on a late flight, it is recommended that you take a shuttle to Azulik, as the ride is much shorter (one and a half hours, as opposed to more than three if you miss the last Riviera bus). If you are not able to take the Riviera bus directly to Playa del Carmen, you will have to take a combi (van) from the Cancún airport to the Cancún city bus terminal (about $8 usd. per person, one hour). From the bus station, you can take a first- or second-class bus directly to Tulum pueblo (about $3.50 usd. per person, two or more hours).

Airport Shuttle
The fastest and easiest way to reach Azulik from the Cancun airport is with a direct shuttle, which we can have arranged for you. The same shuttle service is available for your return to the Cancún airport. Our shuttle service runs 24 hours. No time is too late!

Shuttles are less expensive than taxis and more comfortable and more convenient than taking the bus from Cancun city to Tulum pueblo. By shuttle, it is about one hour and thirty minutes to Azulik from the Cancun airport.

How many people can stay in one villa?

The villas have one king size bed and one hanging queen lounge bed, for a maximum of four guests per room. The villa does have one bathtub in the common area and that singles traveling together would have to vacate the villa to offer privacy to the other while bathing.

Does Azulik have air conditioning?

None of the EcoTulum Resorts have air conditioning, though Azulik does have ceiling fans in all rooms that operate form 7 am to 11pm.

Can I use my AmEx card at the hotel?

While we accept American Express and Discover cards for reservations, unfortunately we cannot accept them on site at the hotel. If you do not have another source of payment, please advise us before arrival and we will arrange to process all additional room charges to your AmEx card directly from our reservations office.

How many meters is the beach away from the villas? How long does it take to walk there?

That depends on the time of year and weather conditions, which affect the sand on the beach. During some months, all villas have sandy beach in front of them. At other times of the year, the farthest are a 40 meter walk from the sandy beaches.

Does each villa have its own bathroom with a toilet and hot water?

All villas have private bathrooms with hot water. The running water comes from our well, and is brackish. Water pressure may not be as strong as you are used to at home, and the water quality may vary from what you are used to. Please note that the exterior bathtubs are intended to be used as lounge tubs filled with warm water. Unfortunately due to jungle conditions, there is not enough hot water available to fill them up with hot water.

What amenities does Azulik have?

Azulik is intended to be a relaxing, romantic retreat for couples, and the Azulik property consists of just the villas holistic spa, temazcal (indigenous sweat lodge). Room service from Zahra may be requested for dining in your villa, or you can request in-room spa services such as massage, reiki, or mud wraps.

How far away is the spa?

Most Maya Spa services can be requested for in-room service. However, if you would like to have them in our spa therapy rooms, all spa facilities are within 2-3 minutes walking distance within Copal, or maximum 5 minutes between hotels.

How do I book a spa treatment online?

Please click here to book a spa treatment online for Maya Spa. Please note that not all treatments may be booked online. If you are interested in booking a treatment that is not available online, email with your question. You can also book in person at the spa desk at Zahra reception but please keep in mind that all therapists have changing schedules, so if you have a specific therapist request, please give us a call beforehand so we can set up an appointment within that person´s schedule.

Are children welcome?

Sorry, Azulik is an adults-only resort. No exceptions.

Is there a safe available?

Yes! There is an electronic safe in each Azulik villa for small- to medium-sized items such as cameras and laptops.

*Azulik is not responsible for items left in the rooms.

Where can I recharge batteries?

In the reception of your hotel you can request to recharge batteries during the hours of the generator.

Can I bring my pets?

Sorry, pets are not accepted at Azulik.

Are there critters?

Since the villas are tucked between tropical palm trees in the jungle at the edge of the Caribbean Sea, this creates an intimate relationship with nature and all of its creatures. Some spiders or insects may enter the villas. Iguanas may be seen on the Azulik decks or on the rocky cliff beyond. Please keep in mind that we embrace the jungle and make every effort to help guests feel at home in this natural experience. However, if you have extreme insect or spider fears, you might want to reconsider your trip to Tulum. Please email us if you have any specific concerns.

Are there mosquitos in Tulum?

There are some mosquitos during the rainy season, July through December. We recommend buying mosquito repellent sprays and spirals to make your stay more comfortable. Natural Mayatan repellent sprays and citronella candles are available in our store.

Are there mosquito nets on the beds?

All of the beds have mosquito nets. Please be sure to carefully tuck the net underneath the mattress for mosquito protection. If the net is not tucked in well, mosquitos may fly or crawl under the netting.

How do I order room service?

Room service may be requested by placing the red flag outside your villa. The Azulik concierge will pass by and take your order. Or, if you have a laptop, you can contact the front desk via MSN and request your order directly through them.

Is there an additional charge for room service?

There is a special menu for Azulik guests. Tip is not included.

Can I bring an ice chest?

We regret that due to local sanitary laws, it is prohibited to enter the cabañas with food and beverages. Food may not be stored inside the cabañas, as curiosity and hunger can make for unexpected roommates, such as mice, iguanas, and raccoons. For this reason, all coolers and ice chests will be stored in our general storeroom until check out. We are located in the jungle, and we appreciate your cooperation to maintain basic health standards in the accommodations.

Are there restaurants nearby?

Yes, the Zahra restaurant is a five minute walk away.

Can I bring my portable stereo?

Most Azulik guests come to relax, and enjoy the sound of the waves. If your stereo is audible to other guests, you will be asked to turn it down.

How do I choose between, Azulik, Copal, and Zahra?

Cabanas Copal is the first of the EcoTulum hotels, a It has a rustic, jungle feel, and the cabanas are all situated among palm trees and thick vegetation. There is a mix of seaview and gardenview cabanas. It is popular among couples and families seeking an adventure. Room service is available.
The Maya Spa, and yoga classes are accessible no matter which hotel you stay at.

Zahra The cabanas and rooms are grouped together near the restaurant, so everything is conveniently close by. This also lends to a more social and family atmosphere. While the property is filled with palm trees and lilies, there is not much other vegetation, so the hotel has less of a jungle feel. Zahra has a boutique hotel atmosphere and most of the rooms and cabanas face the garden courtyard.

What is the weather like?

May is usually the warmest month of the year. The rainy season usually kicks in for June, July, and August making these months generally cooler. Check out weather.com for year-round averages in the area, or consult The Weather Network, which shows averages for Akumal, just a half hour north of Tulum.

Is there parking?

Yes, at the main entrance.

What credit cards are accepted at Azulik?

At this time, we only accept Visa and MasterCard. While American Express is accepted for online reservations, we do NOT accept it in Tulum. Thanks!